TripMatrix Video Academy

See the main modules and the path from trip request to paid trip.

Learn how to add and manage accommodation in TripMatrix Inventory. This tutorial covers property details, GIATA Drive and Google Maps integrations, helping you organize accommodation for your trips.

Learn how to add a new user to your TripMatrix account and give your team members access to the platform.

Learn how to add additional services to your TripMatrix Inventory and keep them organized for use in your trips and offers.

Learn how to check your AI credit usage in TripMatrix, review AI-generated files, and see which team members have used AI features.

Learn how to review your billing records in TripMatrix, check invoice statuses, and view invoice amounts and dates.

Learn how to add car rental services to your TripMatrix Inventory and organize them for use in your trips and offers.

Learn how to add a B2B partner in TripMatrix and set up their company details and payment collection model.

Learn how to manage currency settings in TripMatrix and set up the currencies your travel business uses.

Learn how to add and manage destinations in TripMatrix and organize destination information for your trips and offers.

Build your collection of tours, activities and local experiences in TripMatrix. Follow this tutorial to add experience details and prepare them for your itineraries and offers.

Learn how to review and manage the external accounts connected to your TripMatrix account.

Turn an existing PDF itinerary into a reusable package with TripMatrix AI Import. Learn how to upload your PDF, choose what to import, and review the extracted trip details, services, and destinations.

Learn how to add and update payment instructions for different currencies in TripMatrix, so customers and partners have the details they need to complete their payments.

Learn how to manage PDF templates in TripMatrix and customize the appearance of your travel documents.

Learn how to add and update policies in TripMatrix to keep your booking terms and conditions organized and clearly communicated to customers.

Include public transportation options in your travel planning. This tutorial shows you how to add them to your TripMatrix Inventory so they’re ready to use in your itineraries and offers.

Learn how to manage roles and permissions in TripMatrix and control which features your team members can access.

Set up routes to connect the stops in your itineraries. Follow this tutorial to create routes in TripMatrix and keep route details ready for future trips.

Learn how to manage your system email preferences in TripMatrix and choose which notifications you receive to stay informed about relevant updates.

Keep your transfer services ready for trip planning. This tutorial walks you through adding transfers to your TripMatrix Inventory and completing the details for your itineraries and offers.

Organize your vehicle information in one place. This tutorial shows you how to add vehicles in TripMatrix and complete their details for your transport services.

Learn how to set up your agency profile in TripMatrix and add your company information and contact details.

Explore how B2B partners and workflows work in TripMatrix, including partner setup and the different payment collection models.

Manage website content and pages inside TripMatrix CMS.

Keep customer and company contacts organized with a full history.

Get familiar with the TripMatrix dashboard and learn how to view key information about your agency’s activity in one place.

Collect deposits and balances with integrated payment flows.

Build your product catalog with hotels, transfers and experiences.

Add and manage supplier contacts, rates and services in one place.

Give travelers a shared portal for itineraries, docs and updates.

Track new inquiries and move trip requests through your pipeline.

Reuse trip packages to create offers faster and stay consistent.

Publish trip templates and services on your TripMatrix website.

Learn how the B2B workflow works in TripMatrix when your partner collects payment from the customer, and how to manage this payment collection model.

Learn how the B2B workflow works in TripMatrix when your agency collects payment directly from the customer, and how to manage this payment collection model.